Lynn’s coursework and solution-driven experience makes her a great Partnership Manager with a background in customer service and technology in the Oracle and Sun Microsystems worlds. She has collaborated with customers and across organizations to bring highly escalated, business critical product issues to resolution, and returned customers to normal processes. She has engaged the customer when strategic milestones were at risk and lower levels of escalation failed to solve issues.
Education: Leadership • Business Writing (NEC Electronics) • Steven Covey Seminars: 7 Habits of Highly Effective People and First Things First • Essentials of Excellent Customer Service (Skill Path Seminars) • Effective Communications and Human Relations (Dale Carnegie) • Presentation Skills (Oracle University)
What I love about my job field: Creating lasting customer relationships through high quality service! Focusing on overall customer success!
What I enjoy most about my job at Empirical: It excites me to build relationships and understand the customer needs, along with my passion for driving the most value and satisfaction to build client loyalty!
What sets Empirical apart from our competitors: Empirical creates lasting customer relationships through high quality service! The customer’s problem becomes my problem and their success is my success.